We’ve all heard that about 80 % of communication between human beings is non-verbal. Other types of communication such as: smiling, eye movement, body posture, hand gestures when we are talking or even the flow of...
Launching a new product is great. It’s thrilling to watch something grow week after week and it’s exciting to see the days of the launch approaching. But the truth can be harsh: sometimes, you can’t see...
We've attended Viva Technology, got an award by Publicis, Webhelp, met incredible people and had a blast. Get in, it's a wild ride.
For effective communication with bots, we introduce the importance of Dialog Management.
Maybe you’ve heard about chatbots, and maybe more so in these last few weeks. I have a question for you. Would you prefer to know if you chatting with a bot or not? What impact will this issue have on the service...
I play a game yesterday: KeyCode, I was connected with my Github-account and when I level-up, I was pushed in a new organization on Github. A new badge appear on my profile, and all other gamers have too :)
Yesterday, my mom, my little brother and I, went on a trip from Paris to Brussels . My mom was excited to show off our new car “It’s even got heated seats”! Fine, the car was well equipped for the long journey,...
We tend to forget that the visible part of the product, the link with your users is a copy of your core product: the logic and the database. It’s clearly visible when your target audience is developers.
How AI is being used today and why it might be User Experience’s new best friend (UX) when it comes to humanizing the customer experience and building a smart product.